
Yaron Meiri, Adv. & CPA · Member of the Israel Bar Association
I will get back to you within one business day.
It is now outside office hours (Sun–Thu 9:00–18:00). I will get back to you within one business day.
A personal consumer claim: what happened to you?
One person against one business: a car, an event hall, a delivery, a garage? Choose the situation closest to yours, and you will find what the law says and what the first step is.
- A new car that keeps going back to the garageThe importer’s liability, cancellation of the transaction and compensation
- An event hall or event supplier will not return your moneyHow much may be deducted when you cancel, and what to do when they do not refund you
- You bought a used car with a hidden defectThe seller’s duty of disclosure, cancellation and compensation
- A parcel was lost or arrived damagedWho is liable, and how much time you have to submit a demand
- You were promised one thing and received anotherMisleading advertising and sales, and what you can demand
- A garage charged more than was agreedPrice quotes, extras and faulty repairs
Has your business received a motion to certify a class action? The first days and your defense.
A small claim without a lawyer at the hearing? I prepare the statement of claim or the statement of defense with you
In the Small Claims Court, each party appears for themselves. A lawyer may represent a party there only with the court’s permission and for special reasons (section 63(a) of the Courts Law [Consolidated Version], 5744-1984). You can prepare the pleading with me in advance.
- What I do: I go over what happened and the documents with you. Then I draft the statement of claim: the facts, the amount you are claiming and the cause of action under the law. Or I draft the statement of defense: an answer to each allegation, and your defenses under the law.
- What stays with you: you file and appear at the hearing yourself. The statement of claim or defense will say that it was drafted with the help of a lawyer who does not file it and does not represent you in the proceedings (as set out by the Tel Aviv District ethics committee of the Israel Bar). The work on the draft is in Hebrew or English, and the draft itself is written in Hebrew. Source: the Ethics Committee, Tel Aviv District, decision 90483
- Who it suits: an individual claiming up to NIS 39,900, the small claims ceiling as of 1 January 2026 (section 60(a) of the Law). Examples are claims against an event hall, a garage, a car importer or a delivery company. It also suits anyone who has had a small claim filed against them.
The scope of the work is agreed in writing before we start. What a statement of claim in a small claim must include · A statement of defense in a small claim: what to write and by when · How to file a small claim, step by step
Send a WhatsApp message: against whom, for what amount, and what you have already sent Received a claim? Send a WhatsApp message about what is claimed against you
When the amount is higher
When the amount is more than NIS 39,900, the claim is filed in the Magistrates’ Court, and there I can represent you.
How I work in this area
This is how I handle class actions and consumer claims:
- Initial assessment: checking whether there is a basis for a class action: how large the class is, and what can be claimed under the law.
- Filing a certification motion: preparing all the required documents and coordinating with the court.
- Representation in the proceedings: conducting the whole case, from filing to a settlement or a ruling.
- Defense in claims filed against you: if you are being sued in a class action, representation and preparing the response to the motion.
From where, and in which language
From anywhere in Israel. The office is at 2 HaSdera HaAkademit St., Kiryat Ono, and a meeting at the office is arranged in advance. The service is in Hebrew or English.
Leave your details for a first call to look at your case
Your name and phone number are enough. Your message goes to the office’s email inbox and is read by Yaron Meiri, Adv. & CPA himself, not by a call center. I will get back to you within one business day. You can also write to me directly on WhatsApp.
Areas served: all of Israel; the office is in Kiryat Ono.
I will get back to you within one business day. Until then there is no need to send documents — keep the documents related to the matter with you. If a deadline is close, write to me on WhatsApp or call: +972-50-431-3155.
I will get back to you from +972-50-431-3155. Save the number to your contacts
For the call, it helps to have at hand: the contract or order, proof of payment and your correspondence with the business.
Would you like a confirmation on WhatsApp too? Send me a short message
Your message arrived outside office hours (Sun–Thu 9:00–18:00); I will read it on the next business day.
Prefer to talk? +972-50-431-3155 · WhatsApp
Related guides
- Class actions and consumer claims: the practice area pageWho may file, the conditions for certification and the timeline of the proceedings.
- The Small Claims Court: a practical guide
- What Israel’s Consumer Protection Law gives youThe Consumer Protection Law sets clear rights: cancellation of a transaction, a duty of disclosure, misleading advertising. What the law gives you, and what happens when a business breaks it.
- How to file a class action: the conditions and the proceedings
- Consumer Protection Law, 5741-1981: full text (Wikisource)
- Kol Zchut: Consumer Protection Law, 5741-1981
- Class Actions Law, 5766-2006: full text (Wikisource)
- Kol Zchut: Class Actions Law, 5766-2006
- Courts Law [Consolidated Version], 5744-1984: full text (Wikisource)
- Kol Zchut: Courts Law [Consolidated Version], 5744-1984
- Prescription Law, 5718-1958 — full text (Wikisource)
- Defective Products (Liability) Law, 5740-1980: full text (Wikisource)
- Consumer Protection Regulations (Warranty and After-Sale Service), 5766-2006: full text (Wikisource)
- Consumer Protection and Fair Trade Authority: public inquiries / filing a consumer complaint
- Judicial Authority: Class Actions Register
- Judicial Authority: filing a small claim in the Small Claims Court
Checked against the current text of the legislation in September 2026. The information is general and is not legal advice.